Terms and conditions
The following conditions apply to bookings made less than 8 weeks in advance.
All our bookings exclude electricity and/or gas consumption charges, fixed fees, and water usage (including associated purification charges).
Booking & payment
Your reservation, preferably made through our website, will be confirmed by email. You pay a 50% deposit of the rental amount within 14 days of receiving the booking confirmation. The remaining balance must be paid no later than six weeks before arrival. If the booking date and arrival date are less than six weeks apart, full payment is due immediately.
Credit cards
The following surcharges apply to credit card payments based on the invoice amount:
Mastercard: 2.6%, Visa: 2.5%, Discover, Diners Club, JCB, UnionPay and VPay: 3.45%
Cancellations
Cancellations must be submitted to us in writing. If a booking is cancelled, a cancellation fee will be charged as follows:
- 15% of the total rental amount if cancelled more than three months before arrival;
- 50% of the total rental amount if cancelled between two and three months before arrival;
- 75% of the total rental amount if cancelled between one and two months before arrival;
- 90% of the total rental amount if cancelled within one month before arrival.
No refund will be given for early departure during the rental period.
We recommend taking out cancellation insurance.
Reservation costs
The reservation fee is €40.00 per booking. Booking online yourself entitles you to a €5.00 discount.
Cleaning fees
A mandatory final cleaning fee applies. The cost depends on the type of holiday home.
You are responsible for keeping the holiday home tidy and clean during your stay. If the accommodation is not properly maintained, additional cleaning fees may be charged if necessary.
Arrival
The holiday home you reserved will be available from 3:00 pm on the day of arrival. We expect you between 3:00 pm and 5:00 pm. If you arrive later in the evening or on a different day, please contact us at 035-5773000 or info@egelshoek.nl.
Departure
On departure day, please vacate the holiday home by 10:00 am. This includes removing bed linen, clearing all food from the kitchen and fridge, not leaving dirty dishes behind, and placing waste bags in the containers provided on the park. Failure to comply will result in additional cleaning charges.
Deposit
A deposit of €350 is payable together with the rental amount. For stays longer than 3 weeks, the deposit amount may be increased. All charges incurred during your stay (electricity, water and possibly gas) will be deducted from your deposit. After inspection of the accommodation for damages and/or defects, the remainder of the deposit will be refunded to your bank account within 10 days of departure.
Pets
Bringing pets is allowed (maximum 2 by arrangement). Please notify us when booking the holiday home. A charge of €7.00 per pet per day applies. Pets may not be left alone in the accommodation if they cause disturbance and/or damage. Dogs and cats must always be on a leash outside the holiday home. Cats that go outside must wear a collar with a bell. Pets are not allowed on the beds.
Bedding
Renting linen packages is mandatory.
Towel and kitchen packages are available for separate hire.
- Linen package per person, including: 1 bottom sheet, 1 duvet cover, 1 pillowcase. Price: €14.00
- Towel package per person, including: 1 bath towel, 1 hand towel, 1 washcloth. Price: €8.00
- Kitchen package per holiday home, including: 1 tea towel, 1 kitchen towel. Price: €5.50
Local taxes
Rental prices exclude local taxes, which are €2.00 per person per night.
Additional rentals
Extra items such as a high chair, cot, and playpen can be rented if available. Please reserve these when booking.
Costs will be charged for damage, loss or theft of park property. Lost keys will require replacement locks. Satellite dishes are not permitted at the holiday homes. Only one motor vehicle per accommodation is allowed in the parking areas. Trailers, caravans, motorhomes, and similar vehicles are not permitted on the park. Bringing a van or similar vehicle must be arranged in advance; vans may load and unload during reception opening hours. Due to infrastructure, (small) trucks are not allowed on the park.
The RECRON conditions (holiday accommodations) also apply to these rental terms.
Our privacy statement is available on our website.
Finally, unforeseen circumstances beyond our control can occur on our park. In extreme emergencies (e.g., fire, storm damage or similar), we may be unable to provide your booked holiday home. In such cases, we are not liable for any costs incurred for accommodation elsewhere.
Price changes and/or typographical errors reserved.