Long stay rental conditions

All our bookings exclude: the costs of electricity and/or gas consumption, fixed charges, and water usage (including the related purification levy).

Booking & payment

Your booking, made exclusively via email, will be confirmed by us via email. You will receive an invoice every 4 weeks. You must pay the rental amount for the first 4-week period within 14 days of receiving the booking invoice, including the corresponding deposit and a mandatory final cleaning fee. The deposit equals the 4-week rental amount. Afterwards, you pay the rental amount 14 days before the start of each new period in advance. The rental amount and deposit must always be received before your arrival.

Credit cards

The following surcharges apply to credit card payments on the invoice amount: 

Mastercard: 2.6%, Visa: 2.5%, Discover, Diners Club, JCB, Union Pay, and VPay: 3.45%

Cancellation

Cancellations must be made in writing. If a booking is cancelled, a cancellation fee will be charged as follows:

• 15% of the total rental amount if cancelled more than three months before the arrival date; 
• 50% of the total rental amount if cancelled between two and three months before the arrival date; 
• 75% of the total rental amount if cancelled between one and two months before the arrival date; 
• 90% of the total rental amount if cancelled within one month before the arrival date; 
• No refund of the rental amount will be given if the rental period is terminated early 

We recommend taking out cancellation insurance.

Booking fee

The booking fee is €50.00 per reservation.